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milConnect: Your Gateway to DoD Benefits and Records

milConnect is a web-based portal designed for Department of Defense (DoD) affiliates to manage their contact information, check records, and access benefits. It serves as an essential tool for military personnel and their families to stay informed and organized. The platform ensures users can efficiently navigate their benefits and records while providing technical support for optimal usage.

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Milconnect Outage Map

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FAQs

What is milConnect?

milConnect is a web-based portal that allows Department of Defense affiliates to manage their contact information, check records, and access various benefits.

Who can use milConnect?

milConnect is designed for Department of Defense affiliates, including military personnel, veterans, and their families.

What are the main features of milConnect?

The main features of milConnect include the ability to manage contact information, view records, and access benefits relevant to DoD affiliates.

What browsers are supported by milConnect?

milConnect is best viewed using Microsoft Edge, Firefox, or Chrome, as Internet Explorer is no longer supported.

How can users get technical support for milConnect?

Users can contact the DMDC Support Center at (800) 477-8227 for 24/7 technical support related to milConnect.

What should users do if they need assistance with their benefits by phone?

Users can call the DMDC/DEERS Support Office at (800) 538-9552 for assistance with their benefits, where customer service representatives are available from 8:00 a.m. to 8:00 p.m. Eastern time.

Q: How often does Milconnect experience outages?

A: Major outages are rare, occurring only a few times a year. Minor issues can happen more frequently.

Q: How long do Milconnect outages typically last?

A: Most outages are resolved within a few hours. Extended outages lasting more than a day are extremely rare.

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